Shipping Policy

Standard Shipping:

• Cost: £5.40
• Delivery Timeframe: 2-3 business days
• We aim to deliver within 48 hours from the time the order is placed.

Same-Day Delivery for Orders Placed Before 9 AM:

• Orders placed before 9 AM are eligible for same-day delivery.
• Cost: £11.45
• Same-day delivery service is available within London, Essex & East Sussex.
• Please note that same-day delivery is subject to availability and specific geographical restrictions.
• Orders placed after 11 AM will be processed for delivery on the following business day.

Next Day Shipping:

• Orders placed before 1 pm: £6.99
• Orders placed after 3 pm: £8.50
• Delivery guaranteed within the next business day.

Free Shipping on Orders Over £35:

• Orders totalling £35 or more qualify for free standard shipping.
• Free shipping will be automatically applied during checkout for eligible orders.
• If expedited shipping is preferred for orders over £35, regular shipping rates for expedited options will apply.
General Information:

• All orders are processed and dispatched within 24 hours (excluding weekends and holidays).
• Shipping costs may vary based on weight, size, or destination.
• We use reputable carriers to ensure the safe and timely delivery of your items.
• Tracking information will be provided once the order is shipped.
• We currently offer shipping within the UK only.

For further inquiries or special shipping arrangements, please contact our customer service team at contact@mytexturecare.com or by using the customer service chat.

 

Shipping Price Disclaimer:

At Texture Care, we strive to provide efficient and timely delivery services to our valued customers. As a small business, our current delivery prices may seem higher due to logistical constraints.

We aim to be transparent about our shipping costs. As we continue to grow and expand, our ability to get discounted delivery rates increases with larger product volumes.

Your support matters! 

We encourage our community to shop with us and spread the word. By sharing our products and services with your friends, family, and networks, you’re not only helping our business thrive but also contributing to more efficient and cost-effective delivery services for everyone.

We sincerely appreciate your support and understanding as we work towards providing better delivery options for all our customers.

Thank you for choosing Texture Care.